Making a Complaint

We want you to be fully satisfied with all aspects of the service you receive from Get Car Finance Here. Whether that service is verbal, in writing, in person, or over the phone, we want you to always feel confident that Get Car Finance Here has delivered the high standards it measures itself on.

If you feel dissatisfied with the service you have received from Get Car Finance Here you can notify us of a complaint through the following channels:

In Writing: Get Car Finance Here, Colne Road, Kelbrook, Lancashire, BB18 6TE

By Phone: (01282)  544532

By email: enquiries@getcarfinancehere.com

It is our aim to acknowledge and respond to all complaints within 7 working days.

If you would like to know more about how we handle complaints, you are welcome to request a copy of our complaints handling process or email enquries@gercarfinancehere.com for more information.

If we are unable to resolve your complaint ourselves, you may be able to refer it to the Financial Ombudsman Service.

Financial Ombudsman Service:

Address: The Financial Ombudsman Service, Exchange Tower, London E14 9SR

Phone: 0800 023 4567 or 0300 123 9 123

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk

Get Car Finance Here is a company registered in England and Wales. Registered number 07782860

Office: Mentor House, Ainsworth Street, Blackburn Lancashire, United Kingdom BB1 6AY

Calls to Get Car Finance Here may be recorded for training and quality purposes.